Returns & Exchanges
At Feel Reformed, we prioritize the freshness and quality of our products; however, if your order arrives damaged or incorrect, we are committed to making it right within 14 days of delivery. Due to the perishable nature of our food items, we cannot accept returns for products that have been opened or changed due to personal taste preferences.
Return Process
- 1.Submit a Request
Contact our support team at [email protected] within 14 days of receipt, including your order number and photos of any damaged or incorrect items.
- 2.Wait for Approval
Our quality assurance team will review your claim within 48 hours to determine if a replacement or refund is eligible based on our safety standards.
- 3.Prepare for Return
If a physical return is required for non-perishable goods, ensure items are in their original, unopened packaging and use the prepaid shipping label provided by our team.
- 4.Receive Refund or Replacement
Once your request is processed, we will issue a full refund to your original payment method or dispatch a fresh replacement shipment at no additional cost.